Until last week, Li Zilles was one of the many nameless and faceless contractors toiling in the bowels of the internet, providing online services that might have been mistaken for the work of artificial intelligence.

The job: to transcribe audio files for the start-up Rev.com, churning out texts without clients ever knowing the name of the transcriber.

This was a lonely existence, and not an easy one. The pay, even though the work was full-time, was little enough that food stamps became necessary.